NB
Ntombifuthi B

1 reviews | Active since Aug 2019

19 Jul 2020, 14:07

Are we a joke tro you?

Afhco Stuttafords really is a messed up place since they got this new manager. We haven't had hot water in 7 days now. The internet connection is supper slow and their maintenance is joke. How are we not going to have hot water in winter? and why is that every time there is a cold front their "hot water plant" (as they refer to it) needs fixing.....

Their cleaning lady is super rude like she doesn't want to be here. Are we really a joke Afhco?

0
Replies (4)
Afhco Property Management
Afhco Property Management's reply20 Jul 2020, 08:03
Official
 Dear Ntombifuthi,

Thank you for contacting us.

Your query has been appropriately escalated and is receiving urgent attention.

Kind Regards 
Afhco Property Management
Afhco Property Management's reply20 Jul 2020, 10:54
Official
Good day Ntombifuthi

Following our previous communication, we confirm that the heat pump was fixed and the water is hot.

Kind Regards,
NB
Ntombifuthi B's update20 Jul 2020, 10:59
Reviewer Update
Yeah, hi.



I don't know what you're talking about. Because the water is still cold. I don't know what was fixed. Can you guys take us seriously?
Afhco Property Management
Afhco Property Management's reply20 Jul 2020, 12:56
Official
Your query has been appropriately re-escalated and will provide feed back as soon as possible.