Appalling Shameful Service!!! WILL NOT FIX DEFECTS

We have been reporting plumbing defects since 2017 when AFHCO took over from Dillicullo at Jabulani Mews. We initially reported the defects in late 2017, we were then incorrectly billed for inherited plumbing defects which we reported and was thus solved. The defects was then fixed (broken bathtub)

The new bathtub was also in defect again. We reported this matter to the caretaker which resulted in contractors assessing the bathroom. The contractors were shocked to learn the newly installed bathtub was new. They even took pictures of the bathtub and promised to give us feedback from their office. Ultimately we learned the newly installed bathtub was a reject. The bathtub is smaller than the socket and is detached from the wall. There are protrusions, and is dented where we sit ,when having a bath, resulting in stagnant water. Bath surface is not level. Bath is unstable , moves forward when having bath. In addition the bathtub window is detached and THERE IS ACTIVE WATER LEAKAGE FROM THE BATHROOM CEILING!!!!!! All walls are wet / dirty /brownish / grayish from slime. It has become unsafe to live with that.

The list is longer than this however this are the two biggest issues.

I have been BITTERLY disappointing by the service received thus far. It s been over 8 month now. HOW CAN YOU LET PEOPLE LIVE IN THESE CONDITIONS.

SHAMEFUL