KM
Keabetswe M

1 reviews | Active since Nov 2013

22 Nov 2018, 12:51

Another One

This is the 2nd complaint i'm writing about this bad property managing company. We moved in march from Jabulani Mews, we completed the paper work (Th notice to cancel the lease agreement) and we moved. We 1stly had a problem with our deposit, 2ndly, there were charges on our statement which were incorrect and 3rdly this issue. The parking was not cancelled we have been billed from April to date (I dont know how you terminate a lease agreement and not terminate parking attached to it) now we are being told to complete the very same Notice to cancel Lease agreement form (Which was already completed in March) and get it signed by the building manager of Jabulani Mews. Now we have have moved out of that area completely and I do not see that being possible. The parking needs to be terminated based on the notice to cancel that was sent in March. I hope this is the last complaint!!

0
Replies (5)
KM
Keabetswe M's update22 Nov 2018, 12:52
Reviewer Update
We moved out i meant
Afhco Property Management
Afhco Property Management's reply22 Nov 2018, 13:54
Official
Dear Kea, 

Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. 

Your query/request has been escalated to our credit control/debtors department and we will contact you with feedback within 48 working hours. 

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 178083   

Kind Regards 

Best regards,

Afhco Property Management
Afhco Property Management's reply22 Nov 2018, 15:13
Official
Dear Kea, 

Following our previous communication. 

We confirm that the parking account have since been closed, charges reversed from May to date and account reconciled accordingly. 

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 

reference number : 178083   

Kind Regards 

Best regards,

KM
Keabetswe M's update22 Nov 2018, 15:16
Reviewer Update
Thank you
Afhco Property Management
Afhco Property Management's reply22 Nov 2018, 15:34
Official
You welcome.

Best regards,