AFHCO - STAY AWAY (The Falls Lifestyle Estate)

AFHCO does not care about their customers and just want to make money out of you.

I have logged around 10 tickets about my unit and AFCHO closes them without any inquiry or investigation. They are happy to breach their contract with no consequence but when you refuse to pay a charge due to one of their mistakes on billing they take immediate legal action even after I have sent multiple emails to try and get them to fix the mistake and address the issue.

Their units are not maintained and they refuse to attend to tenants tickets when we log them. The estate managers ignore you as well.

My general electricity use is around 200 units per month (R200-R400) but AFHCO says that people use more electricity during winter and use that excuse to justify a 1100+ units a month (R2000-R3000) invoice during the winter periods. They use these surface level excuses to justify *****ing your money and refuse to rectify or even investigate the matter when you try to query it.

Marketed the estate with a restaurant and gym as well but after 3 years there is still not an open accessible gym and the restaurant was barely open before it got closed again. Empty promises and just no service in general.

I initially thought this was unique to The Falls Lifestyle Estate but seeing the other reviews I can clearly see this is just AFHCO in general.

Do not support them, stay far away.