AFHCO Ripping People Off

Item: Afhco Property Management
Rating: 1
Author: Thobelani M

AFHCO run South Hills Lifestyle Estate is the worst place. Theres no electricity almost everyday yet the surrounding neighborhoods have and theres no load shedding. Worst is that they make us buy gas separately for the gas geysers that also subsequently don’t provide hot water if there is no electricity. This is the 4th day in a row. When you call the Call Centre or want to speak to anyone higher up there’s never anyone who Is available yet your rental is paid on time or else you’re locked out.

Helpful (0)

Replies (3)

Afhco Property Management's replyOfficial

25 Mar 2020, 12:10

Good Day Thobelani M,

Thank you for bringing your query to our attention.

We are aware of the power failure and have reported to council who are working to restore urgently. We apologise for the inconvenience. Ref number CP***.

Kind Regards,

Afhco Property Management's reply25 Mar 2020, 12:10

Official

Thobelani M's updateReviewer Update

25 Mar 2020, 15:21

4 days and 12 hours later issue still not sorted. Worse is their call centre just put you on hold for prolonged periods.
No one has a clue what is going on in that place.
Ive spoken to 4 Customer Service agents today already (Ntando, Itumeleng, Njabulo and Nosipho) and none of them have provided any assistance.
All anyone says is there was an sms sent and I should just be happy with what is on the sms.

Thobelani M's update25 Mar 2020, 15:21

Reviewer Update

Afhco Property Management's replyOfficial

25 Mar 2020, 16:48

We are urgently attending to your query and we will provide you with feedback once received.

Kind Regards,

Afhco Property Management's reply25 Mar 2020, 16:48

Official

We are urgently attending to your query and we will provide you with feedback once received.

Kind Regards,