1 reviews | Active since Jul 2019
Afhco really disappointing me!!!!
I am very disappointed with the service at Afhco, I moved in to Afhco into Impilo house in February and was told that the normal rent is for a bachelor is 3450. The company that I work for has a relationship with Afhco in which I'm supposed to get 10% off my monthly rent. When signing the lease agreement I did inform the consultant about the discount and he even went into manager's office to have that signed for. I have been getting charged the full amount since February without my discount. Which means I have been paying R345 extra for the past 6 months which is R2070.00 to date which I'm being owed. Next month is my 7th month here which means I qualify for a 25% discount on my rent, I just received a statement for August and I'm being charged the full amount. When I went to the office I was told that I was charged in full because my account had R93 Rands overdue. I mean this the same people who owe me R2070.00...I just want my discount to be app****, and my account to be credited... And the R93 I don't owe that because you owe me R2070... Please get this fixed ASAP....on the 1stbwill be moving out of its still not sorted by then and as I have paid for the upcoming month too I will want a full refund, and the money that I'm owed.
Thank you for your inquiry. We, at Afhco value your communication and take pride in attending to your request as speedily as possible.
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback as soon as possible.
Should you need any further assistance or require any additional information, do not hesitate to contact us telephonically on *** Regards,
Thank you for your inquiry. We, at Afhco value your communication and take pride in attending to your request as speedily as possible.
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback as soon as possible.
Should you need any further assistance or require any additional information, do not hesitate to contact us telephonically on *** Regards,
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback as soon as possible.
Should you need any further assistance or require any additional information, do not hesitate to contact our customer care call centre line. Regards,
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback as soon as possible.
Should you need any further assistance or require any additional information, do not hesitate to contact our customer care call centre line. Regards,
Should you need any further assistance or require any additional information, do not hesitate to contact our customer care call centre line. Regards,
Should you need any further assistance or require any additional information, do not hesitate to contact our customer care call centre line. Regards,
