ND
Nomalungelo D

1 reviews | Active since Oct 2017

22 Jul 2019, 21:44

Afhco Property Management Real Estate, Is the worst

This company is taking us for a fool after the amount of money we pay and then they think that we are slamming it. The amount we pay is to the value of a bond towards having ones own home and yard. This people think that we are fools. As right now I am staying in one of they properties in Soweto and I have not even completed, 4 months of my stay there and already I'm ready to leave. The service we have received after this I would not recommend anyone I know to apply for any stay in anyone of they properties. All this anger is due to the plumbing issue that has been going on for 2 weeks now from the flat above that has a water leak and that is not attended to till now. The leak has gotten so bad that it has reached the electrical connections, where as when you turn on the kitchen light the main switch trips and how we found that out my son was shocked by that switch, it is now a health and safety issue that I am facing as I have two kids that I stay with who can get shocked while I am not looking. Why must we pay R 4 400 plus for the fly by night service that we receive. An Angry Mother...

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Replies (3)
Afhco Property Management
Afhco Property Management's reply23 Jul 2019, 08:13
Official
 Dear Busisiwe, 
 
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. 
 
The query is being urgently attended to by the letting , executive, portfolio and area managers of your building and is receiving highest attention, we will give you feed back within 48 working hours. 
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or ***. 
 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply23 Jul 2019, 15:16
Official
 
Dear Busisiwe, 
 
Following our previous communication. 
 
We confirm that  an order was send to the plumber to assist within 48 working hours. 
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at ***.

Kind Regards, 

 
Afhco Property Management
Afhco Property Management's reply30 Jul 2019, 16:22
Official
Following our previous communication, we confirm that  Order was send to the plumber to assist.