TH
Tebogo H

1 reviews | Active since Jul 2016

12 Jul 2016, 12:49

AFHCO PROPERTIES IS A JOKE

<p>I fail to understand why you insist on treating customers like they dont matter, when they are the reason you exist. I have been your client for no less than three months and i regret the day i made use of your services. i am been harrased with stupid sms that my account is overdue by R2995.98. Even after sending proof of payment for money that i paid on the 25th of May you still insists that i have not paid. its pointless calling your customer service because no one answers the phone. when i go to the head office one has to deal with rude staff who dont seem happy with their jobs and a result they take out their frustration on clients. i am a tenant at cavendish, unit 505 and i am so sick and tired of complaining. i will never ever recommend anyone to AFHCO. Your customer service is terrible. If this matter is not solved i will have to find other means to assisted.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Afhco Property Management
Afhco Property Management's reply22 Jul 2016, 08:58
Official

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Kindly accept our sincere apologies , we confirm that your rent was paid and the message was sent in error, the matter has been rectified and you should have received a follow up SMS.


Should you need any further assistance or require any additional information, do not hesitate to contact me at ********** or telephonically on ***.


Kind Regards

**********