AFHCO PATHETIC UPROFESSIOANAL SERVICE

HI I am renting an apartment at the Etude since 28/06 and ever since I moved in I have been having issues, this is the most unprofessional group of people I ever came across, we have solar heating, our electricity is prepaid, my electricity has quadrupled ever since I moved to this apartment I have been shoved from pillar to post between MT and Afhco and no one is doing anything to resolve the issue and expect me to pay the high electricity bill I have been emailing Pieter Uys since the 1/08, followed up 4 time on email not a response or any acknowledgement of receiving of email but I get "read" messages, I logged the complaint on the 8/8 till now nothing has been done, if I switch of the geyser when I get home in the evenings the water is luke warm, AFHCO seems to not care, Pieter the plumber was supposed to attend to this and nothing is done. we using prepaid metering why is there no meter firstly in our units, the whole idea of prepaid is we can see and monitor electricity, how do I know when I buy electricity how many KHW I a receiving , the previous complex in moved from we also had prepaid but no solar geyser and yet my electricity and water NEVER exceeded R400 and these guys are expecting me to pay almost R1000 a month solar heating is supposed to reduce electricity consumption between 40 to 60%. Afhco does not care about their tenants, the plumbing is terrible for over a month we could not sleep with plumbing noises which is still not sorted 100% I feel like I am living on a waterfall when other tenants next door and below be open their taps its as if my tap is open, its seems like everything goes through one pipe causing a disturbance odd hours of the morning/night and day I am too scared to even put the stove on due to this high electricity bill. kids run in the parking lot screeching, the overall maintenance is pathetic, dirt lies on the ground for days on a weekend its worst, the corridors are never cleaned. This company is the worst I have ever experienced they now have a watsapp group they added me on again I logged my complaint with regards to the geyser and nothing is being done. its seems like these guys get a kick back from RMS ( the prepaid company) that is why they don't bother about my complaint. the most pathetic bunch of Management I ever came across, their body corporate is selective on what complaints they deal and what they don't, or they tell us to contact MT. MY CONTRACT IS SIGNED WITH AFHCO legally AFHCO is responsible of tenants queries so why is nothing being done!!????????????????