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Divan B

1 reviews | Active since Sept 2018

07 Nov 2019, 20:29

Afhco newgate electricity crisis

I stay at newgate building in.jeppe street.unit 333. We have been without electricity for the past two days. According to afhco.there is a municipal issue which is the cause of the entire building having no electricity...this I.found to be untrue. I phoned city power who informed me that they cut off electricity to the building because afhco.owes them money for unpaid electricity fees. Now this is afhcos fault which has a negative impact on.us the tenants. Most of our food has rot especially in.this heat here in joburg. We are staying in.the dark and cant cook. I am personally tired of having to buy takeaways while my meat has rot in the fridge. As a professional I am expected to look presentable at work bt I have to go to work with un ironed shirts and pants. I am really disgusted at this poor treatment towards myself and the other tenants by afhco. I pay my rent fully and timeously bt this is the service I get. I want to be compensated for my losses as well as for the inconvenience I have suffered.

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Replies (1)
Afhco Property Management
Afhco Property Management's reply08 Nov 2019, 08:25
Official
Dear Divan, 
 
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
 
We aware as this is related to council issues, reported and expecting restoration soon. 
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards