FM
Freddy M
1 reviews | Active since Nov 2016
20 Oct 2020, 11:48
Afhco lacks accountability. ******
I moved out at the end of July due to financial constraints. The finance department credited my deposit to reduce the debt. Two months later my debt has gone up here's why.
I complained about leakings (view my previous reviews for proof).. The leakings had discoloured the walls of which I sent to Tlokosi to show the damage that took place. (thank God I still have them for legalities)
Afhco now wants me to pay for damages caused by them.
Why wasn't the checklist done in front of me because I gave them a notice way ahead?
Helpful (0)
Replies (5)0
Replies (5)
Afhco Property Management's replyOfficial
20 Oct 2020, 15:21Good day Freddy M,
Thank you for bringing your query to our attention.
Please provide us with your building name and unit number so that we are able to urgently assist you.
Kind Regards
Thank you for bringing your query to our attention.
Please provide us with your building name and unit number so that we are able to urgently assist you.
Kind Regards
Afhco Property Management's reply20 Oct 2020, 15:21
Official
Good day Freddy M,
Thank you for bringing your query to our attention.
Please provide us with your building name and unit number so that we are able to urgently assist you.
Kind Regards
Thank you for bringing your query to our attention.
Please provide us with your building name and unit number so that we are able to urgently assist you.
Kind Regards
FM
Freddy M's updateReviewer Update
25 Oct 2020, 22:56F307 Jabulani Lifestyle.
From 2019 March to This year July
From 2019 March to This year July
FM
Freddy M's update25 Oct 2020, 22:56
Reviewer Update
F307 Jabulani Lifestyle.
From 2019 March to This year July
From 2019 March to This year July
Afhco Property Management's replyOfficial
26 Oct 2020, 11:28Yes, we are aware of your previous issues which were attended to and the charges are not related.
Please note that the current charges are as a result of multiple holes drilled on the walls, this led to fixing the walls and repainting.
Should you need any further assistance do not hesitate to contact us from our customer services email address.
Please note that the current charges are as a result of multiple holes drilled on the walls, this led to fixing the walls and repainting.
Should you need any further assistance do not hesitate to contact us from our customer services email address.
Afhco Property Management's reply26 Oct 2020, 11:28
Official
Yes, we are aware of your previous issues which were attended to and the charges are not related.
Please note that the current charges are as a result of multiple holes drilled on the walls, this led to fixing the walls and repainting.
Should you need any further assistance do not hesitate to contact us from our customer services email address.
Please note that the current charges are as a result of multiple holes drilled on the walls, this led to fixing the walls and repainting.
Should you need any further assistance do not hesitate to contact us from our customer services email address.
FM
Freddy M's updateReviewer Update
27 Oct 2020, 06:55The report I got from the lady said the wall was discoloured. So drilling the wall causes discolouring? And why was the checklist done in my absentia? because clearly these charges are exorbitant
One last thing. If the walls were damaged (by you) and you're charging me for the repainting of the holes, how did the painter know how to separate your damage and the holes since you guys are aware? 6 holes cost R3000
Afhco please publicly post the invoice of that painter.. The damage from the leak is why this amount is ridiculous. Angeke mina ngibhadale lemali nijwayela
One last thing. If the walls were damaged (by you) and you're charging me for the repainting of the holes, how did the painter know how to separate your damage and the holes since you guys are aware? 6 holes cost R3000
Afhco please publicly post the invoice of that painter.. The damage from the leak is why this amount is ridiculous. Angeke mina ngibhadale lemali nijwayela
FM
Freddy M's update27 Oct 2020, 06:55
Reviewer Update
The report I got from the lady said the wall was discoloured. So drilling the wall causes discolouring? And why was the checklist done in my absentia? because clearly these charges are exorbitant
One last thing. If the walls were damaged (by you) and you're charging me for the repainting of the holes, how did the painter know how to separate your damage and the holes since you guys are aware? 6 holes cost R3000
Afhco please publicly post the invoice of that painter.. The damage from the leak is why this amount is ridiculous. Angeke mina ngibhadale lemali nijwayela
One last thing. If the walls were damaged (by you) and you're charging me for the repainting of the holes, how did the painter know how to separate your damage and the holes since you guys are aware? 6 holes cost R3000
Afhco please publicly post the invoice of that painter.. The damage from the leak is why this amount is ridiculous. Angeke mina ngibhadale lemali nijwayela
Afhco Property Management's replyOfficial
27 Oct 2020, 10:35We believe we have adequately responded to your query and should you need to engage further, you are welcome to request an appointment with the Portfolio management team for additional assistance.
Afhco Property Management's reply27 Oct 2020, 10:35
Official
We believe we have adequately responded to your query and should you need to engage further, you are welcome to request an appointment with the Portfolio management team for additional assistance.