1 reviews | Active since May 2016
Afhco Jabulani Lifestyle, the worst!
I honestly hate living here. (Jabulani Lifestyle Estate). I have never seen such a people that are good only when it suits them and don’t care about people and services. Something breaks or is not working y’all take months.
Y’all never communicate with us, your tenants. I don’t receive any sms or email communication. Heck I don’t even receive my monthly statements, I don’t know how many times I have raised this.
1. As a big company that deals with people who deserve respect and good treatment just because we are humans and freaken pay rent to live here. Y’all have NO PROCESSES whatsoever. We were asked for our contact numbers because such places ought to have intercoms at the gate. Perfect. People agreed to the system but till today I have never had anybody call me from the gate to tell me I’m expecting visitors. Instead of fixing that system, y’all tell us no visitors. ( I lost my aunt last week who lives in an area close to me. My mom came all the way from KZN to bury her beloved aunt, just for me to be told she can’t come in because you guys don’t allow visitors anymore. When all we want is for you to fix your system.
NO UBERS ALLOWED??? I work shifts and my latest is at 12am, I get home around 2am and I travel using an Uber, I live at block F. And since this is y’all’s place y’all know how far that is from the gate, I don’t trust walking in your premises alone. I am a female living by myself. So you are telling me that at this very time in S.A where women are being ****d and ****ed I must walk at 2am from the gate to the last block of flats?????? I don’t trust men, I don’t even trust the security guards with my life). Even if it’s not 2am. I am from work tired as ever and I must walk????
2. I had asked times without number that can I use the big gate since the small one is waaaay too small for me, I’m fat and I can’t fit it’s uncomfortable. Your people know me, I live there opening the big gate for me isn’t too much to ask. Since I think I deserve to be comfortable at home, I have never given you guys any problems with ANYTHING! Especially the rent and this is how I am treated just because you guys don’t want to implement a WORKING process????? The boom gate doesn’t work, it’s close to a year now. Instead of fixing that y’all are too busy causing drama we don’t need especially at this time where everything is so stressful.
I stood outside the gate for 30mins and people wouldn’t let me in because I didn’t want to use the small gate. Rules are rules I understand that. But I’ve given you my concern, I have even got a card to open the boom gate because the last care taker understood and saw nothing wrong in me politely asking, which I did.
3. The small gate you want me to use??? Everybody touches it with their hands and body. Really during COVID you want us to touch the gate?? Don’t tell me about sanitizing after everybody, y’all know how long this virus lasts on metal and plastics right???
You always want us to refer people to come stay there, with such treatment??? Then you wonder why people are always living????
Thank you for bringing the matter to our attention.
Your query has been escalated for immediate attention and one of our skilled customer services reps will contact you for further assistance.
Kind Regards,
Thank you for bringing the matter to our attention.
Your query has been escalated for immediate attention and one of our skilled customer services reps will contact you for further assistance.
Kind Regards,
