Afhco is a Real Estate ****, ********** who are ******** to what counts most - tenants!!!!!!!

I have served a notice to move out of the flat after encountering endless shoddy service from numerous requests I have made, mails read:

From: Mdledle, Xabiso X Sent: 01 July 2020 03:26 PM To: *** Cc: ***; Njabulo Dlamini <***> Subject: RE: 108 Springbok Hotel - ( Disgruntled to the core : Pathetic service ) Importance: High Good Day AFHCO and stakeholders Trust that all is well on your side Please find the mail as a notice that I would like to serve my last month ( July 2020 ) as a tenant of the above-mentioned premises. I has been tempestuous duration +-5 years at the premises and I would like to vacate for a much improved experience elsewhere. Kindly advise on the next step as I would like to financially plan and prepare for my next apartment with regards to re-imbur*****t of the deposit paid prior to occupation. Your cooperation is appreciated

Kind Regards Xabiso Mdledle Group Card and Payments | Sales and Service – Gauteng Tel +27 ( 0 )11 *** / +27 ( 0 ) *** | Mobile +27 ( 0 ) *** *** | www.standardbank.com

Standard Bank Group.

I then asked when am I getting my money back on Monday, July 20, 2020 7:49 PM, this was the response:

Good Day, Please note that the deposit takes 7-14 working days if there no damages and all documents provided in time, and it takes 14 – 21 working days if there are damages that are found in the unit. Thank You

Njabulo Dlamini Customer Services Representative T *** E *** Afhco Corner | 1st Floor, Afhco Corner 64 Siemert Road New Doornfontein | 2094 afhco.co.za

The below is a response after I have asked when am I getting my deposit back:

From: Njabulo Dlamini <***> Sent: Tuesday, July 21, 2020 8:08:24 AM To: Mdledle, Xabiso X <***> Subject: RE: 108 Springbok Hotel - ( Disgruntled to the core : Pathetic service ) Good Day, Please note that the deposit takes 7-14 working days if there no damages and all documents provided in time, and it takes 14 – 21 working days if there are damages that are found in the unit. Thank You

Njabulo Dlamini Customer Services Representative T *** E *** Afhco Corner | 1st Floor, Afhco Corner 64 Siemert Road New Doornfontein | 2094 afhco.co.za

I followed up on Tuesday, 25 August, 2020 7:50 AM and this was the response:

From: Khosi Linda <***> Sent: 28 August 2020 12:01 PM To: Mdledle, Xabiso X <***> Subject: FW: 108 Springbok Hotel - ( Disgruntled to the core : Pathetic service ) Importance: High

Good day Mr. Mdledle Kindly note in our records we do not have a notice to move out received from you. Kindly advise further with the notice so we can assist further. Regards Khosi

Khosi Linda Customer Services Representative T *** E *** | | 2094 afhco.co.za

Now when I follow up no one responds to my complaints and requests...

Tell me I am not being de*****ed on this matter?

The next I am taking in to the Tribunal & I will not let this rest, I will take it up until ANTOINETTE MARGARET BASSON, TERENCE RORY MACKEY & KEVIN VAN DEN HEEVER gets to know about the quantity and not quality of employees they have!!!!!