SB
SEBRINA B

1 reviews | Active since Feb 2019

18 Feb 2019, 16:23

AFHCO HOLDINGS IS ****!

Afhco Holdings customer service has NO service to offer, they don't reply to emails, they put off my electricity for no Payment, But I sent Proof of Payment to them, I will never rent from AFHCO again, Bad management and No service at all, Cant believe it!!!

0
Replies (4)
Afhco Property Management
Afhco Property Management's reply18 Feb 2019, 16:49
Official
 Dear Sebrina,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  We confirm that procedures have since been undone, kindly ensure to pay your rent on or before the 1st of each and every month and remember to always use your correct reference number:47182 when making your monthly rental payment.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Case number:186018

Kind Regards 
Afhco Property Management
Afhco Property Management's reply18 Feb 2019, 16:54
Official
Following our previous communication, 

our credit control department has requested that you forward a proof of payment confirming and reflecting the bank account number the money was paid to for urgent allocation of payment.

Thanks
SB
SEBRINA B's update18 Feb 2019, 16:56
Reviewer Update
Firstly I pay my rent every month on the 28th / 29th when I get my Salary. Secondly this is not where you suppose to reply,,,,,Reply to our emails that we send to ********** wait when we take it further ? I will keep your reply and it's against the law to put off electricity, its not your electricity, we pay for it separately using UNIPIN. Calderwood Lifestyle Estate Tenant.
Afhco Property Management
Afhco Property Management's reply19 Feb 2019, 07:43
Official
 Dear Sebrina,  Thank you for your continued communication and patience.   our credit control department has requested that you forward a proof of payment confirming and reflecting the bank account number the money was paid to for urgent allocation of payment.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Case number:186018

Kind Regards