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Tryphosa M

1 reviews | Active since Jan 2019

09 Apr 2019, 10:15

AFHCO - False credit rate information

I am complaining against the unfair credit rating by AFHCO property management made against me. My lease expired in December 2018 and i provided sufficient notice of non-renewal. I rented a flat for January 2019 with another property management. To my horror, I just found out that AFHCO has messed up my rental check score on my credit report claiming that i have not made any payment for January 2019. I have moved in December and this non-payment is untrue and unjust. I demand that AFHCO removes that false information, i have all the evidence that I have been making full rent payments until the very last month. What is surprising is that AFHCO was owing me for my deposit of which they eventually paid, now what did i owe you for Jan 2019? You will fix this AFHCO and if not I will take this matter up further with the housing tribunal

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Replies (2)
Afhco Property Management
Afhco Property Management's reply09 Apr 2019, 11:11
Official
 Dear Tryphosa,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to our credit control department for further and urgent assistance, and we will give feed back within 7 working days Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply24 Apr 2019, 09:10
Official
Dear Tryphosa,  Thank you for your continued communication and patience.  We confirm that your credit rate has been updated accordingly and query resolved.   Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
Kind Regards