Afhco customer service is disgusting. Their management don't care

Last year December 2021 I app**** for internal transfer from Greatermans to Panama house. I came back from home on the 7th January 2022. I paid my full rent amount. I sent thw statement to afhco customer service. My call was referred to Sibongile kibi from credit controller. I sent her the proof of payment. I asked her to unblock my meter number from 14:00 I have been calling them. She said she's fixing it. The whole weekend I did not have electricity. Themba the building manager promised me that he will fix it on Saturday morning. When I follow up he never did. Afhco service is disgusting.