BB
Bianca B

1 reviews | Active since Jun 2016

11 Feb 2020, 13:17

Afhco a bunch of *******

I emailed them last week to hear how the refund of the property will work no response I emailed again 2 days later still no response , today is day 7 and as per the property manager I was told it would only take 7 days as my place was neat and clean and it had nothing that needed repairs , so today I called them the lady was so arrogant and told me I had to wait another 7 days for my deposit and they will get back to me , that was early this morning I still haven't heard anything, we need this money to pay for our next deposit and they simply just dont care, they never waited a day after the 25 of each month to receive my rent in full, why must I then wait this long ? Any excuse to keep your money longer so that they can earn the interest on it and not pay you the interest they earned on your money, horrible horrible horrible

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Replies (3)
Afhco Property Management
Afhco Property Management's reply11 Feb 2020, 14:33
Official
Dear Bianca B,

As per our confirmation when you phoned, the process is still under way as it takes 7-14 working days.

Kind Regards,
BB
Bianca B's update12 Feb 2020, 09:37
Reviewer Update
Good day Afhco , please note as per the Notice to cancel the lease , it clearly states 7 business days and not 14 if nothing is wrong with the property and all documents were provided to you, I have provided you with everything and as per the exit inspection I signed there were no damages , so I fail to understand why you say 14 days as it clearly states 7 days if nothing is wrong in your Notice to cancel I would attach but am unable, please refund me today as this is ridiculous
Afhco Property Management
Afhco Property Management's reply12 Feb 2020, 16:54
Official
As discussed on email, your query has been resolved.