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Nomthandazo M

1 reviews | Active since Mar 2011

16 Jul 2019, 14:36

Afhco

Am not happy with Afhco after they robed me on my deposit and the whole inter transfer issue was stressful .I have been having a bad experience with their Jabulani Lifestyle Estate and no one boded about that ,since they dint transfer my inter - transfer deposit i had to borrow a loan and then i was behind with rent,when i tried to make an arrangement they dint want to take it and send me me an eviction letter and had to leave,once i have left i informed them and ask them to take my deposit to pay the amount i was owing and give me the balance to make an arrangement of that R2300,they then added rent for the month which i did not stay due to their eviction letter and saying my deposit has been forfeited meaning now i have to pay R11000 plus,and threatening to blacklist me,why does this company rob people?

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Replies (9)
Afhco Property Management
Afhco Property Management's reply16 Jul 2019, 15:13
Official
 Dear Nomthandazo,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Our investigation revealed that you have an outstanding balance for your June rental. 

Kindly forward your June rental proof of payment for your account to be reconciled accordingly. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
NM
Nomthandazo M's update16 Jul 2019, 16:37
Reviewer Update
i did say use my deposit hence you evicted me
Afhco Property Management
Afhco Property Management's reply16 Jul 2019, 16:56
Official
 Dear Nomthandazo,  Please note that your account is still being reconciled and we will give feed back within 7 working days. 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or alternatively on ***.

Kind Regards, 
NM
Nomthandazo M's update06 Aug 2019, 10:20
Reviewer Update
am still waiting
Afhco Property Management
Afhco Property Management's reply06 Aug 2019, 11:16
Official
 Dear Nomthandazo,  Please forward an e-mail to customer services for an update of your Afhco account. 
Should you need any further assistance or require any additional information, do not hesitate to contact us via e-mail.

Kind Regards, 
NM
Nomthandazo M's update06 Aug 2019, 12:59
Reviewer Update
i did but no feedback ,spoke to someone at legal and they they promised to send,but haven't received anything.Plus they was an email send prior that and there is no feedback.
Afhco Property Management
Afhco Property Management's reply06 Aug 2019, 13:43
Official
Will request customer services to send you your updated Afhco account statement.
NM
Nomthandazo M's update23 Aug 2019, 17:40
Reviewer Update
They is no way that after you have created problems for me and send me to legal for R2000 balance ,which i had to beg you to check if there is a balance owing after using my deposit to replace it,you people like to rob am not paying for no lawyers fee and am going to take you to rental and also contact my lawyer,you have made my stay with you miserable,i even asked you if there is a balance owing i will have to make an arrangement because you send me an eviction letter.
Afhco Property Management
Afhco Property Management's reply24 Aug 2019, 09:04
Official
Dear Nomthandazo

Please arrange with legal for a payment plan.

Thanks