AFCHO Property Management – Negligent Service Disruption at Quagga Estates

I am extremely disappointed with the appalling service from AFCHO Property Management regarding the electricity changeover at Quagga Estates in Pretoria West.

AFCHO recently informed residents that they would be changing electricity service providers and assured us it would be a seamless transition. Unfortunately, this promise turned into a complete nightmare.

As of month-end, we are unable to purchase electricity because our meter numbers no longer exist in the new system. We were told we would receive new meter numbers or cards—but that never happened. Now, we are left in the dark with no plan, no support, and no answers from either AFCHO or the landlord.

This level of negligence is unacceptable. People are sitting with fridges full of food that’s at risk of spoiling. The weekend has arrived, and we are expected to survive without electricity, with no communication, resolution, or urgency from AFCHO.

This is a disgraceful display of mismanagement and lack of consideration for tenants’ basic needs. I urge AFCHO to take immediate action and restore service or at the very least provide clear and actionable communication to affected residents.