JM
Joy M

1 reviews | Active since Sept 2019

05 Dec 2020, 14:40

Afcho is a NIGHTMARE

The most disgusting property group I’ve ever come across!! I moved into South Hills Lifestyle Estates this year in June and there were problems from the word go. The maintenance is a nightmare; if you don’t constantly follow up on a reported issue, it won’t get fixed. I reported an issue with my toilet in August and a maintenance guy came to look at it and never came back, I gave up and eventually found an alternative way of flushing. Now they have this crazy rule that Uber’s and Food Delivery is not allowed into the complex... Bare in mind that the complex comprises of multiple blocks that spread far away from the entrance. They expect us to walk from our units to the gate! When you’re in an Uber/Taxify, you’re supposed to walk to and from the gate??? It’s like we’re being punished for not having vehicles. I’m so done with this place, I want to move out so badly. The management is poor, doesn’t respond to any of our concerns. For the amount we’re paying, the service is pathetic!! If they don’t change their ways, especially regarding Uber’s, they’ll be losing a lot of tenants.

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Replies (1)
Afhco Property Management
Afhco Property Management's reply07 Dec 2020, 10:16
Official
Good day Joy M,  As a result of overwhelming concerns regarding security, ******* parking and general rowdiness by taxis (uber, taxify), access was stopped for the safety of all residents.  The visitor’s system is functional and has an uncapped call limit provided a tenant is registered. If you are not registered please contact security for this purpose as it makes it easier to get hold of you.   We have been assured that the guards’ behaviour has been sternly addressed and we expect an improvement in this regard. For any emergencies as mentioned below, please liaise with the guard/s on duty as each emergency case would be treated on merit.  Kind Regards,