BC
Bongani C
1 reviews | Active since Feb 2019
05 Mar 2019, 14:30
Afcho doesn't care about Tenants
Last week monday I wrote an email to Afcho and also wrote a review here about South hills lifestyle estate and how bad the customer service from Afcho is I have been waiting its now 8 days no feedback no response on the emails I have been sending to customer service yet when we have to pay rent you can call and send us smses and I'm still waiting for the voucher its been a month and few weeks. TCF Afcho
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Replies (2)
Afhco Property Management's replyOfficial
05 Mar 2019, 15:06Dear Bongani, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. Your query/request has been escalated to the portfolio/area managers of your building for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 186935 Kind Regards
Afhco Property Management's reply05 Mar 2019, 15:06
Official
Dear Bongani, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. Your query/request has been escalated to the portfolio/area managers of your building for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 186935 Kind Regards
Afhco Property Management's replyOfficial
11 Mar 2019, 15:28 Dear Bongani, We confirm that the majority of the plumbing and electrical issues is the occupied units were resolved on Saturday and Sunday.
All interior maintenance issues will be resolved as soon as possible.
Thanks
All interior maintenance issues will be resolved as soon as possible.
Thanks
Afhco Property Management's reply11 Mar 2019, 15:28
Official
Dear Bongani, We confirm that the majority of the plumbing and electrical issues is the occupied units were resolved on Saturday and Sunday.
All interior maintenance issues will be resolved as soon as possible.
Thanks
All interior maintenance issues will be resolved as soon as possible.
Thanks