CM
Cedric M

1 reviews | Active since Nov 2018

14 Nov 2018, 13:42

AFCHO are a ******* company

I just moved out of Sambro house on the 31st of October 2018, the only thing that were not in order was the stove and a crack sink which was what the landlord Thoko wrote on the move out list,she checked the place and saw that on those things we a problem,when I had moved in the unit was dirty and it was not painted,the stove I found was not heating up the way it should be,I called them today 13 November 2018 to find out when am I getting my deposit,I was told that the kitchen had a problem and the building needed maintance and it needed to be painted,they also said I'm.not getting my deposit back because all the damages cost R5000 rands which means I'm owing them as well,the only thing I know that I will be deducted from was the stove and the cracked sink,I really need my deposit back AFHCO are ripping me off and they have done this to almost 99% of their tenants that have moved out their buildings, can you please pay me back my money ,I want my miney back now,the place was not painted at all and I even told the lady who showed me the room her name is Dudu,she even said its not painted she will tell the office that they need to paint ,I emailed her time and time again but to no avail,I wantyoney AFCHO I know you don't really care about about your tenants hence you treat them the way you do when its time for you to pay out deposits,I'm not gonna let you get away with this trust me,its time someone really stand up for your nonsense,

0
Replies (17)
Afhco Property Management
Afhco Property Management's reply14 Nov 2018, 14:11
Official
 
Dear Cedrick, 
 
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. 
 
Your query/request has been escalated to the portfolio/area managers and debtors  department for further and urgent assistance and we will contact you with feedback within 48 working hours. 
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply15 Nov 2018, 12:01
Official
 
Dear Cedrick, 
 
Following our previous communication. 
 
Our investigation revealed that the unit was painted in April 2018. 
We further confirm that we painted the bathroom and bedroom. 
We have since sent a request to reverse half of the total R&M painting charges.
  
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
CM
Cedric M's update15 Nov 2018, 12:50
Reviewer Update
In the bedroom there was a water leak just above the window and that's the only part that was painted not the full bedroom if the full bedroom was painted or the whole unit was painted why was there was dirty finger prints on walls when u moved in and the wardrobe I could see that its was moved from where it was ,the wardrobe was moved from where is was and when I viewed the place and moved in, the lines where the wardrobe was were still there,if it was painted those lines were not gonna be seen,so whatever you telling me is a ****,Thoko the landlord only painted the part where there was a water lick not the whole bedroom,so you guys are lying when you say the bedroom was painted,if I knew how horrible you guys are I would have not moved in that building trust me and that lady who showed me the room Dudu gave such pathetic service,she even confirmed that the place was not painted,please give me my money back asap,I will come there and I wana see my move in list.
CM
Cedric M's update15 Nov 2018, 12:53
Reviewer Update
Bunch of hard core *****,I feel sorry for those who are still living at AFHCO buildings not knowing what's coming for them, shame hard earned deposits just vanishes in thin air,I have a new born baby and was looking forward in using my deposit to my new baby things,now I must go around borrowing money while being ****** of my deposit,
Afhco Property Management
Afhco Property Management's reply15 Nov 2018, 13:09
Official
 
Dear Cedrick, 
 
Invoice for painting job done can be obtained from our  
***
  .
  
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply15 Nov 2018, 13:10
Official
 
Dear Cedrick, 
 
Invoice for painting job done can be obtained from our  
***
  .
  
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
CM
Cedric M's update15 Nov 2018, 16:21
Reviewer Update
I never asked for any paint job invoice you can flush that ,I want to see my move in list that I did when moving in
Afhco Property Management
Afhco Property Management's reply15 Nov 2018, 16:58
Official
 Dear Cedrick, 
 
All or any documents can be obtained from our ***
    
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
CM
Cedric M's update19 Nov 2018, 11:28
Reviewer Update
I'm still waiting for my deposit
Afhco Property Management
Afhco Property Management's reply19 Nov 2018, 11:51
Official
 
Dear Cedrick, 
 
Following our previous communication. 
 
Our investigation revealed that the unit was painted in April 2018. 
We further confirm that we painted the bathroom and bedroom. 
We have since sent a request to reverse half of the total R&M painting charges.
  
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
CM
Cedric M's update19 Nov 2018, 12:51
Reviewer Update
You sending me the same message you sent previously ,I wana know when am I getting part of my deposit back,its a simple question which needs a simple answer
CM
Cedric M's update19 Nov 2018, 12:52
Reviewer Update
Please dont tell me about April I moved in in August 18 and the apartment was dirty,and not painted
Afhco Property Management
Afhco Property Management's reply19 Nov 2018, 13:21
Official
 
Dear Cedrick

Please note we treated and painted  for mould in APRIL and never charged ,meaning the bathroom and bedroom were painted hence the charges. 
 
We further confrim that we didn’t charge for that cracked sink but painting only and as a result the charge remains. 

 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply19 Nov 2018, 13:31
Official
 
 
Dear Cedrick

Please note we treated and painted  for mould in APRIL and never charged ,meaning the bathroom and bedroom were painted hence the charges. 
 
We further confrim that we didn’t charge for that cracked sink but painting only and as a result the charge remains. 

 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 

 
Afhco Property Management
Afhco Property Management's reply19 Nov 2018, 15:01
Official
Dear Cedrick
 
We confirm as correct all information previously communicated,hence the charges remains.
 
Kindly refer to our previous communications and responses as we confirm that the query has been resolved on our side.     
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
CM
Cedric M's update23 Nov 2018, 14:14
Reviewer Update
Keep that money you probably need it more than me that's all you do ***** peoples deposits, i will make sure i post all over social media about you guys, making sure that people know about your filthy ways, never will i ever refer someone to you guys, stupid business
Afhco Property Management
Afhco Property Management's reply23 Nov 2018, 14:50
Official
Dear Cedrick

As previously advise, please note we treated and painted  for mould in APRIL and never charged ,meaning the bathroom and bedroom were painted hence the charges. 
 
We further confirm that we didn’t charge for that cracked sink but painting only and as a result the charge remains. 

 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards