XM
Xabiso M

1 reviews | Active since Jan 2013

25 May 2016, 07:00

AFCHCO A MESS TO PROPERTY REPUTATION

<p>It is with utter disgust that the flat I live in has been taken over by AFCHO and we have to now go through shambolic service. We have had no hot water ( in winter out of all seasons ) in weeks an nothing is done afterwards, no apology, notice / action plan on when this will be resolved. We have been assigned a very rude caretaker who has arrogance and does not know we pay her salary. The tenants are leaving like ants escaping doom. All they care about is money and portray the company as a professional entity, utter nonsense or is it because they chunk of clients are blacks?</p>

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Replies (2)
Afhco Property Management
Afhco Property Management's reply27 May 2016, 13:57
Official

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to the area manager of your building for furher and urgent assistance and will contact you with feedback.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 100195

Kind Regards

Afhco Property Management
Afhco Property Management's reply30 May 2016, 07:15
Official

Following our previous communication,

Kinldy note that technicians will be on site today with regards to the hot water water problem at hand.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.


Kind Regards