KM
KGOMOTSO M
1 reviews | Active since Jun 2013
26 Mar 2020, 13:51
Adminitration gone to the dogs
I am honestly tired of the administration process of this company which has cost me my grocery at one point. I moved to one of Africa housing Company properties and it so happened the unit I moved into, the previous tenant owes the company money. This situation has affected me greatly where the company will cut off my lights (resulting in my food going bad) changing the locks of my unit and even collecting monies which that guy owed, from me all while I am paying the rent on time.
Spoke to the collections department about this and they "reassured" me it will be fixed till to this day. Every month end I deal with a different kind of drama that I don't deserve.
Helpful (0)
Replies (7)0
Replies (7)
Afhco Property Management's replyOfficial
27 Mar 2020, 15:51Good day Kgomotso,
Thank you for bringing the matter to our attention.
Please provide your building and unit number so we can assist further.
Kind Regards,
Thank you for bringing the matter to our attention.
Please provide your building and unit number so we can assist further.
Kind Regards,
Afhco Property Management's reply27 Mar 2020, 15:51
Official
Good day Kgomotso,
Thank you for bringing the matter to our attention.
Please provide your building and unit number so we can assist further.
Kind Regards,
Thank you for bringing the matter to our attention.
Please provide your building and unit number so we can assist further.
Kind Regards,
KM
KGOMOTSO M's updateReviewer Update
30 Mar 2020, 08:27Sharing private information on a public platform will make things worse. clearly this company needs to learn consumer and privacy rights. so disappointed
KM
KGOMOTSO M's update30 Mar 2020, 08:27
Reviewer Update
Sharing private information on a public platform will make things worse. clearly this company needs to learn consumer and privacy rights. so disappointed
Afhco Property Management's replyOfficial
30 Mar 2020, 08:45Good day Kgomotso,
Please e-mail or whatsapp us with your details so we are able to assist further.
Kind Regards,
Please e-mail or whatsapp us with your details so we are able to assist further.
Kind Regards,
Afhco Property Management's reply30 Mar 2020, 08:45
Official
Good day Kgomotso,
Please e-mail or whatsapp us with your details so we are able to assist further.
Kind Regards,
Please e-mail or whatsapp us with your details so we are able to assist further.
Kind Regards,
KM
KGOMOTSO M's updateReviewer Update
30 Mar 2020, 08:50To whoever is replying to these messages, Please share your email address as I have already sent an email via the normal customer service channels and still waiting for feedback, thus my complaint here on hello peter.
KM
KGOMOTSO M's update30 Mar 2020, 08:50
Reviewer Update
To whoever is replying to these messages, Please share your email address as I have already sent an email via the normal customer service channels and still waiting for feedback, thus my complaint here on hello peter.
Afhco Property Management's replyOfficial
30 Mar 2020, 09:18Thank you Kgomotso,
Please note that we are experiencing delays as a result of remote working but are attending to all queries sent.
We apologise for the delay and expected drop in service level standards during this period.
Kind Regards,
Please note that we are experiencing delays as a result of remote working but are attending to all queries sent.
We apologise for the delay and expected drop in service level standards during this period.
Kind Regards,
Afhco Property Management's reply30 Mar 2020, 09:18
Official
Thank you Kgomotso,
Please note that we are experiencing delays as a result of remote working but are attending to all queries sent.
We apologise for the delay and expected drop in service level standards during this period.
Kind Regards,
Please note that we are experiencing delays as a result of remote working but are attending to all queries sent.
We apologise for the delay and expected drop in service level standards during this period.
Kind Regards,
Afhco Property Management's replyOfficial
30 Mar 2020, 13:40Good day Kgomotso,
We have checked our inbox and unable to identify yours.
Please re-send and use your building and unit number as subject on your email. Our email address to customer services ends with an s i.e customerservices and not customerservice. Alternatively try our whatsapp number zero seven two seven double one fifty four ten.
Kind Regards,
We have checked our inbox and unable to identify yours.
Please re-send and use your building and unit number as subject on your email. Our email address to customer services ends with an s i.e customerservices and not customerservice. Alternatively try our whatsapp number zero seven two seven double one fifty four ten.
Kind Regards,
Afhco Property Management's reply30 Mar 2020, 13:40
Official
Good day Kgomotso,
We have checked our inbox and unable to identify yours.
Please re-send and use your building and unit number as subject on your email. Our email address to customer services ends with an s i.e customerservices and not customerservice. Alternatively try our whatsapp number zero seven two seven double one fifty four ten.
Kind Regards,
We have checked our inbox and unable to identify yours.
Please re-send and use your building and unit number as subject on your email. Our email address to customer services ends with an s i.e customerservices and not customerservice. Alternatively try our whatsapp number zero seven two seven double one fifty four ten.
Kind Regards,
KM
KGOMOTSO M's updateReviewer Update
30 Mar 2020, 14:00I rest my case! sending me back to have my query lost again. I will follow the procedure again *cries*
KM
KGOMOTSO M's update30 Mar 2020, 14:00
Reviewer Update
I rest my case! sending me back to have my query lost again. I will follow the procedure again *cries*