Account settlement

<p>I was a tenant at Afcho Properties from August 2016 to February 2017. The flat name is Frank and Hirsch in Bree street. Upon cancelling my lease in February, the mantaince person Mpho said to me that i should give him (bribe) R800 so that he does not submit the mantaince form to the office. He will get his friend to come and paint the unit. Everthing was fine in the unit except for painting of which the unit was not painted when I moved in and Mpho was aware of this since he is the maintenance person. A lot of things were never fixed during the duration of my stay in the unit I did report several times and Mpho never came to fix nor check the things. Even the security guatd did say that he will not fix the things, a lot of people complain about him. Mpho called me on the first of March saying that I should make a plan to give him R800 before 12:00 or else he is submitting the form to the office, this is after I canceled my lease end of February. I said I do not have money he can submit the form. It was quiet, until the 13th of April where I was contacted by a lady from Afcho credit department, she told me that I was owing 4 thousand and something for mantaince, she called so that we can make payment arregments. I asked her for a break down, of which she said she does not know which I found to be very strange. She promised to get back to me once she has an invoice, then we will make payment arrangements. </p> <p>Today the 25th of April, I recieved this "Siweya P D / Mantosi R D (35940) Current outstanding balance 4 420.52, Your account has been handed over to our legal team for collection and all legal fees will be charged to you. From Afhco"</p> <p>I was shocked, I was still under the impression that i will get an invoice with the breakdown then we can make payment arrangements. Also, I was told about this debt on the 13th of April of which I never said I will not pay and it is not even after 30 days for Afcho to take this matter to their legal team.. </p> <p> </p> <p>I then called the office to find out about this matter. I spoke to Nkgamukgelo she told me that the money was for electricity and the other R3900 was for paint. She then transferred me to the credit department i spoke to the same lady who called me about this issue on the 13th. She was unable to provide me with clarity as to why the matter is now being handed over as if i refused to pay, also i did not get an invoice as per the agreement. The lady said that we should make arrangements of which we did and she said that the issue is not handed over it was just in a process of being handed over. Still i asked as to why would they want to hand it over to their legal team. </p> <p>I was then transferred back to Nkgamukelo who told me a different story, she said that after settling the debt then my name will be cleared. </p> <p> </p> <p>I am very much dissapointed in the way that Afcho treat their customers. People are being blacklisted becuase of their lack of communication.</p>