1 reviews | Active since Nov 2020
⚠️ A Warning to Anyone Considering Moving into The Falls Lifestyle Estate 2 (Afhco)
I recently moved into The Falls Lifestyle Estate 2 in Little Falls, managed by Afhco, and I deeply regret my decision.
A few nights ago, while I was asleep, there was a violent fight between a couple in the complex. During their altercation, an object was thrown and landed on my car, causing damage of around R5,000. I only discovered this the following morning — security never informed me or took any steps to alert me about what had happened.
When I contacted the complex manager, Stephan, I was told that Afhco has a disclaimer stating that residents “enter at their own risk.” I made it clear that I wasn’t asking Afhco for money — I just wanted the details of the people responsible so I could open a police case. Instead, I was referred to Afhco’s so-called customer care team, who have not responded at all.
Beyond this incident, there are serious issues with the estate’s management and safety:
Parking bays are not allocated to units – it’s a first come, first serve situation, which constantly causes frustration among residents.
There are no speed humps, and cars often speed past while you’re reversing, creating a dangerous environment for both residents and children.
Security communication is poor, and accountability is non-existent when incidents occur.
I will be moving out as soon as I find alternative accommodation.
If you’re considering renting or buying in this complex — please think twice. You truly live here at your own risk, and if something happens, you are on your own.
It is also incorrect that I was advised to open a case with the police. I was told to send an email to customer care. I made it clear that I was not requesting any payment from AFHCO, but simply asked for details of the incident, which would have assisted me in opening a formal case myself.
I will ensure that this matter is brought to public attention, including on social media to my more than 1 million followers, and I have retained all communication as evidence. If necessary, I will also take the matter further with a radio station.
Fortunately, I now know the person involved — my neighbor — and we will address the issue directly.
Please do not respond further to this communication.
It is also incorrect that I was advised to open a case with the police. I was told to send an email to customer care. I made it clear that I was not requesting any payment from AFHCO, but simply asked for details of the incident, which would have assisted me in opening a formal case myself.
I will ensure that this matter is brought to public attention, including on social media to my more than 1 million followers, and I have retained all communication as evidence. If necessary, I will also take the matter further with a radio station.
Fortunately, I now know the person involved — my neighbor — and we will address the issue directly.
Please do not respond further to this communication.
