No response...yet again

I've been trying to cancel my package with aeonova from the 31st of December, I first tried calling ***, no response. Then i tried *** still no response. Initially, I wanted to call to tell them i'm moving places and wanted them to activate fibre at my new place, however the non response reminded me of how they never responded to my queries until I log a complaint and decided to cancel altogether. Management/Admin with the company is really terrible