DM
Dm M
1 reviews | Active since Jul 2010
19 Jan 2024, 09:34
Poor, poor service
Requested a refund after overpaying for school fees for Crawford Bedfordview. The school was not what we expected or need and I put in notice on time. I had been paying ahead to keep the account up to date. I submitted all the documents they wanted on 05/12/23. 19/01/24 I still don’t have my refund.
Helpful (0)
Replies (4)0
Replies (4)
ADvTECH Group's replyOfficial
19 Jan 2024, 12:04Good day
Please note, we have received your query. A representative from the Crawford management team will be in contact with you shortly.
Kind Regards
The ADvTECH Team
Please note, we have received your query. A representative from the Crawford management team will be in contact with you shortly.
Kind Regards
The ADvTECH Team
ADvTECH Group's reply19 Jan 2024, 12:04
Official
Good day
Please note, we have received your query. A representative from the Crawford management team will be in contact with you shortly.
Kind Regards
The ADvTECH Team
Please note, we have received your query. A representative from the Crawford management team will be in contact with you shortly.
Kind Regards
The ADvTECH Team
ADvTECH Group's replyOfficial
19 Jan 2024, 16:50HI
Please note, we have been trying to get hold of you, but have had no success at the above email address and cell number.
Please could you either contact us at *** or respond here with an alternative number.
thank you
The ADvTECH Team
Please note, we have been trying to get hold of you, but have had no success at the above email address and cell number.
Please could you either contact us at *** or respond here with an alternative number.
thank you
The ADvTECH Team
ADvTECH Group's reply19 Jan 2024, 16:50
Official
HI
Please note, we have been trying to get hold of you, but have had no success at the above email address and cell number.
Please could you either contact us at *** or respond here with an alternative number.
thank you
The ADvTECH Team
Please note, we have been trying to get hold of you, but have had no success at the above email address and cell number.
Please could you either contact us at *** or respond here with an alternative number.
thank you
The ADvTECH Team
DM
Dm M's updateReviewer Update
19 Jan 2024, 19:16My phone numbers and email are the same and there’s responses in my inbox from the company but now with this review they can’t get hold of me on the same number and email?
DM
Dm M's update19 Jan 2024, 19:16
Reviewer Update
My phone numbers and email are the same and there’s responses in my inbox from the company but now with this review they can’t get hold of me on the same number and email?
ADvTECH Group's replyOfficial
22 Jan 2024, 15:26Good day. Thank you for taking the time to engage with us. As discussed, the refund process typically requires 14 to 21 days for completion. We have received confirmation that your refund is scheduled to be processed today. We appreciate your patience in this regard and sincerely apologise for any inconvenience caused.
ADvTECH Group's reply22 Jan 2024, 15:26
Official
Good day. Thank you for taking the time to engage with us. As discussed, the refund process typically requires 14 to 21 days for completion. We have received confirmation that your refund is scheduled to be processed today. We appreciate your patience in this regard and sincerely apologise for any inconvenience caused.