MB
Mathys B
1 reviews | Active since Dec 2023
11 Dec 2023, 14:52
No service from AdvTech Group!
I have two unsolved tickets with AdvTech Groups financial department. I have sent emails and made phone calls to them, no respond, nothing, they dont answer the phones. This group is not up to standard. I cant complain about the service because there is nothing. According to me, one star rating is way too much for them.
*Ticket #642879 *Ticket #646442
Unsatisfied parent / account holder.
Helpful (0)
Replies (3)0
Replies (3)
ADvTECH Group's replyOfficial
12 Dec 2023, 09:12Good morning.
We are sorry you have been struggling with the finance team.
Your details have been shared with the relevant managers and someone should be in contact with you shortly.
Please could you email me all the details of the problem you are experiencing to ***.
Thank you
We are sorry you have been struggling with the finance team.
Your details have been shared with the relevant managers and someone should be in contact with you shortly.
Please could you email me all the details of the problem you are experiencing to ***.
Thank you
Best regards,
ADvTECH Group's reply12 Dec 2023, 09:12
Official
Good morning.
We are sorry you have been struggling with the finance team.
Your details have been shared with the relevant managers and someone should be in contact with you shortly.
Please could you email me all the details of the problem you are experiencing to ***.
Thank you
We are sorry you have been struggling with the finance team.
Your details have been shared with the relevant managers and someone should be in contact with you shortly.
Please could you email me all the details of the problem you are experiencing to ***.
Thank you
Best regards,
MB
Mathys B's updateReviewer Update
12 Dec 2023, 09:26Hi,
I am not sure how I reply to an email which consist of only ***********???
My ticket numbers are in my comment above. It should be an easy task for you to just follow it up.
But if, for some case you cant see it, here they are again.... #642879 and #646442.
Mathys Beeslaar
I am not sure how I reply to an email which consist of only ***********???
My ticket numbers are in my comment above. It should be an easy task for you to just follow it up.
But if, for some case you cant see it, here they are again.... #642879 and #646442.
Mathys Beeslaar
MB
Mathys B's update12 Dec 2023, 09:26
Reviewer Update
Hi,
I am not sure how I reply to an email which consist of only ***********???
My ticket numbers are in my comment above. It should be an easy task for you to just follow it up.
But if, for some case you cant see it, here they are again.... #642879 and #646442.
Mathys Beeslaar
I am not sure how I reply to an email which consist of only ***********???
My ticket numbers are in my comment above. It should be an easy task for you to just follow it up.
But if, for some case you cant see it, here they are again.... #642879 and #646442.
Mathys Beeslaar
ADvTECH Group's replyOfficial
14 Dec 2023, 10:14Good morning Mathys.
Apologies, we did realise you would not be able to read the email address.
We have sent you an email from that address.
The finance team are working on your query and should have contacted you by now.
If not, please respond to our email so we can assist you further.
Regards
The ADvTECH Team
Apologies, we did realise you would not be able to read the email address.
We have sent you an email from that address.
The finance team are working on your query and should have contacted you by now.
If not, please respond to our email so we can assist you further.
Regards
The ADvTECH Team
Best regards,
ADvTECH Group's reply14 Dec 2023, 10:14
Official
Good morning Mathys.
Apologies, we did realise you would not be able to read the email address.
We have sent you an email from that address.
The finance team are working on your query and should have contacted you by now.
If not, please respond to our email so we can assist you further.
Regards
The ADvTECH Team
Apologies, we did realise you would not be able to read the email address.
We have sent you an email from that address.
The finance team are working on your query and should have contacted you by now.
If not, please respond to our email so we can assist you further.
Regards
The ADvTECH Team
Best regards,