DM
Doreen M
1 reviews | Active since Oct 2020
24 Jun 2024, 12:03
ADvTECH Group - Pinnacle College Founders Hill
My son was abruptly expelled from “Pinnacle College” on May 6th, without any prior written warning or notice. This immediate expulsion occurred despite having paid the school fees in advance. I was promised a full refund by the end of the week (May 10th) to aid in future planning. However, obtaining my refund and the school fees paid in advance has been a tumultuous process. This situation has caused significant inconvenience as I feel held hostage in the process of reclaiming my money. I fail to understand how a systems migration should impede my refund – from May 6th to the present date, I’ve been shuffled around trying to receive what’s rightfully mine. It’s been a series of excuses with no resolution.
Helpful (0)
Replies (3)0
Replies (3)ADvTECH Group's replyOfficial
25 Jun 2024, 08:47Good morning
Please note that our team are investigating this matter and someone should be in contact with you shortly.
Regards
The ADvTECH Team
Please note that our team are investigating this matter and someone should be in contact with you shortly.
Regards
The ADvTECH Team
ADvTECH Group's reply25 Jun 2024, 08:47
Official
Good morning
Please note that our team are investigating this matter and someone should be in contact with you shortly.
Regards
The ADvTECH Team
Please note that our team are investigating this matter and someone should be in contact with you shortly.
Regards
The ADvTECH Team
ADvTECH Group's replyOfficial
26 Jun 2024, 08:23Good day
Please be advised that the team have confirmed that the matter was investigated and resolved.
Please contact us if you have any further queries.
Regards
The ADvTECH Team
Please be advised that the team have confirmed that the matter was investigated and resolved.
Please contact us if you have any further queries.
Regards
The ADvTECH Team
ADvTECH Group's reply26 Jun 2024, 08:23
Official
Good day
Please be advised that the team have confirmed that the matter was investigated and resolved.
Please contact us if you have any further queries.
Regards
The ADvTECH Team
Please be advised that the team have confirmed that the matter was investigated and resolved.
Please contact us if you have any further queries.
Regards
The ADvTECH Team
DM
Doreen M's updateReviewer Update
26 Jun 2024, 11:04Good day
I'm nor sure how this is resolved, I still have not received any refund. Please make me understand what resolved would mean?
I'm nor sure how this is resolved, I still have not received any refund. Please make me understand what resolved would mean?
DM
Doreen M's update26 Jun 2024, 11:04
Reviewer Update
Good day
I'm nor sure how this is resolved, I still have not received any refund. Please make me understand what resolved would mean?
I'm nor sure how this is resolved, I still have not received any refund. Please make me understand what resolved would mean?
