LD
Lorraine D
1 reviews | Active since May 2019
14 May 2019, 19:07
Poor Advanced Telcoms
Absolutely poor service. Also, they do not operate after hours. Do not try to phone & ask for support. Firstly, there telephone connection is POOR. Secondly, the technical staff utterly rude . Thirdly, the make promises of attending to your connectivity problems, send you an e-mail that it will be resolved by a certain time the same day. Then they never pitch.
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Replies (2)
Advanced Telcoms's replyOfficial
15 May 2019, 09:12 Good day Lorraine,
We are sorry to hear that you are unhappy with the service you have received. Could you please send an email to *** with the name of your business and details of the issue so that we can assist in resolving it.
Regards
Advanced Telcoms
We are sorry to hear that you are unhappy with the service you have received. Could you please send an email to *** with the name of your business and details of the issue so that we can assist in resolving it.
Regards
Advanced Telcoms
Best regards,
Advanced Telcoms's reply15 May 2019, 09:12
Official
Good day Lorraine,
We are sorry to hear that you are unhappy with the service you have received. Could you please send an email to *** with the name of your business and details of the issue so that we can assist in resolving it.
Regards
Advanced Telcoms
We are sorry to hear that you are unhappy with the service you have received. Could you please send an email to *** with the name of your business and details of the issue so that we can assist in resolving it.
Regards
Advanced Telcoms
Best regards,
Advanced Telcoms's replyOfficial
05 Nov 2019, 17:00Hi Lorraine.
we are following up on your complaint as we have not received a response to our last post. please be so kind to email through your details so that we can resolve your concerns.
thank you.
we are following up on your complaint as we have not received a response to our last post. please be so kind to email through your details so that we can resolve your concerns.
thank you.
Best regards,
Advanced Telcoms's reply05 Nov 2019, 17:00
Official
Hi Lorraine.
we are following up on your complaint as we have not received a response to our last post. please be so kind to email through your details so that we can resolve your concerns.
thank you.
we are following up on your complaint as we have not received a response to our last post. please be so kind to email through your details so that we can resolve your concerns.
thank you.
Best regards,