JG
Jakkie G

1 reviews | Active since Sept 2018

21 Sept 2018, 16:36

Pathetic service

They where quick to sign a contract and to sell the product, but after sale service is pathetic. They made promises they cannot honor, migration from current service provider to them extremely slow, and product they sold does not lift up to standard what suppose to. Even the manager make promises that he doesn't keep. we are still waiting for them to sort out the mess.

0
Replies (2)
Advanced Telcoms
Advanced Telcoms's reply25 Sept 2018, 08:43
Official

Good day Jakkie,

We are sorry to hear that you are experiencing these issues.

Please could send an email to *** with the name of your company and a contact number so that we can contact you directly to sort out your issues.

Regards

Advanced Telcoms

Best regards,

Advanced Telcoms
Advanced Telcoms's reply05 Nov 2019, 17:26
Official
Hi, Jakkie.

please send through your details so we can address your concerns. We need details of the issues in order to action a resolution.

Thank you.

Best regards,