FOREVER FOLLOWING UP

1) Is the last invoice we received from Advanced Telcoms amounting to R 4 5163.32 (2 months billing) therefore R2 258.15/month 2) Is the Master Rental Agreement with NRB rentals – R 1092.5 3) Another agreement with NRB for rentals totalling – R747.5 4) Another invoice for rental – R476.67 (exc documentation fee) thus if we add tax that amount comes to R548.17 5) In addition, we are receiving a Telkom mobile data bill : R 538.14 (however, the previous month we were double charged) 6) There was a documentation fee that was given to us from signing up with NRB. 7) We receive invoices from 3 different companies- that’s ridiculous!

Going forward projection monthly costs:

NRB Rental: R1840.00 Telkom Mobile: R538.14 Advanced Telcoms: R2258.15

Total: R 4 636.29

If you see the attached PPT from the Sales rep, they have estimated costs of R 2 842.00 total! This is what was communicated!

In addition, we have raised a number of complaints about the phone lines constantly dropping, and calls fading out during a phone call. We have been promised that someone will follow-up with it, however, no has come fixed the issue, and we have not heard of a follow-up either.