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1 reviews | Active since Sept 2017
21 Jan 2020, 13:06
Advanced Telcoms - Incorrect Billing and Bad Service
*****, *****, *****... Contract of R2350, suddenly doubled by debit order. We call the head office, they inform us to email "Lusinda" and 3 months later, NO RESPONSE, call in and say we must email "Lusinda". Excellent sales team, convincing and signing contract was quick and easy. After that... Technicians are ****, Call centre is ****, Finance department is ****, ADMIN is ****... Company is just ****. Sales Manager disappeared and not answering phone.
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Advanced Telcoms's replyOfficial
21 Jan 2020, 14:07Good day, your above post has been noted. We apologise for any inconvenience this matter has caused you. In order for us to assist, please can you email the name of your business to ***. This will urgently be addressed by the head office in Cape Town.
Advanced Telcoms's reply21 Jan 2020, 14:07
Official
Good day, your above post has been noted. We apologise for any inconvenience this matter has caused you. In order for us to assist, please can you email the name of your business to ***. This will urgently be addressed by the head office in Cape Town.