Based on recent customer reviews, Advance Pools is seen as a dependable fibreglass pool installer across the Western Cape, with clients in Somerset West, Strand and Durbanville praising fast quoting, installations completed inside contracted timelines and sites left tidy. Brandon, Juan, Corne and foremen such as Lucky, Henry, Alfa and Fabio are named repeatedly for professionalism, clear guidance and going the extra mile on retaining walls, paving and difficult access. One client reported poor communication, an unclean site and a reluctant handover, showing site coordination can occasionally slip.
TrustIndex
6.5
Reply Time
1251h 22m
NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Advance Pools
What do customers say about Advance Pools?
Based on recent customer reviews, Advance Pools is seen as a dependable fibreglass pool installer across the Western Cape, with clients in Somerset West, Strand and Durbanville praising fast quoting, installations completed inside contracted timelines and sites left tidy. Brandon, Juan, Corne and foremen such as Lucky, Henry, Alfa and Fabio are named repeatedly for professionalism, clear guidance and going the extra mile on retaining walls, paving and difficult access. One client reported poor communication, an unclean site and a reluctant handover, showing site coordination can occasionally slip.
Is Advance Pools trustworthy?
Advance Pools has a TrustIndex of 6.5 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Advance Pools across 153 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Great Service Excellent Result
I am really happy with my new pool and want to compliment Advance Pools - they operate like few , with proper communication and systems with attention to detail and excellent quality and I can honestly recommend them to anyone wanting to install a pool
1 reviews | Active since Sept 2026
Great Service Excellent Result
I am really happy with my new pool and want to compliment Advance Pools - they operate like few , with proper communication and systems with attention to detail and excellent quality and I can honestly recommend them to anyone wanting to install a pool
1 reviews | Active since Sept 2026
Had a great experience with Advance Pools and are extremely happy with our new pool
Had a great experience with Advance Pools and are extremely happy with our new pool.From the first consultation to final handover, everything was handled professionally and the process was much easier than expected. Thnx everyone at Advance Pools
1 reviews | Active since Sept 2026
Had a great experience with Advance Pools and are extremely happy with our new pool
Had a great experience with Advance Pools and are extremely happy with our new pool.From the first consultation to final handover, everything was handled professionally and the process was much easier than expected. Thnx everyone at Advance Pools
1 reviews | Active since Dec 2016
Great company, highl...
Great company, highly recommend, next time you need a pool, you know who to call
1 reviews | Active since Dec 2016
Great company, highl...
Great company, highly recommend, next time you need a pool, you know who to call
1 reviews | Active since Aug 2026
Happy and can recommend this business
We recently had our pool installed by Advance Pools in Somerset West, and we have been very happy with the experience so far. They also had to build a retaining wall around the pool, which they did, what seemed like a bit of a overwhelming project for me was a walk in the park for them. It has now been a few weeks, and everything is looking great. Our foreman on site, Fabio, was attentive and professional, and we felt very comfortable working with him. The project started with Brandon coming out to assess the site, take measurements and make suggestions. The whole process was very straightforward. We received our quote quickly, and the project started shortly after our initial meeting with Brandon. Brandon is professional, clearly takes pride in his work, and genuinely wants to make sure you're happy and that the project runs smoothly. We are very happy with our new pool and look forward to spending the summer enjoying it. Thank you to the Advance Pools team for helping make one of our dreams come true!
1 reviews | Active since Aug 2026
Happy and can recommend this business
We recently had our pool installed by Advance Pools in Somerset West, and we have been very happy with the experience so far. They also had to build a retaining wall around the pool, which they did, what seemed like a bit of a overwhelming project for me was a walk in the park for them. It has now been a few weeks, and everything is looking great. Our foreman on site, Fabio, was attentive and professional, and we felt very comfortable working with him. The project started with Brandon coming out to assess the site, take measurements and make suggestions. The whole process was very straightforward. We received our quote quickly, and the project started shortly after our initial meeting with Brandon. Brandon is professional, clearly takes pride in his work, and genuinely wants to make sure you're happy and that the project runs smoothly. We are very happy with our new pool and look forward to spending the summer enjoying it. Thank you to the Advance Pools team for helping make one of our dreams come true!
1 reviews | Active since Jul 2026
Pool Installation
Advance Pools replaced my swimming pool due to a defect in the fibreglass shell. Once all the details regarding the defect had been finalised, they honoured their commitment and replaced the pool without any issues. Lucky, their foreman on site, was a pleasure to work with and ensured that the installation was completed to an excellent standard. I would gladly recommend the Advance Pools team.
1 reviews | Active since Jul 2026
Pool Installation
Advance Pools replaced my swimming pool due to a defect in the fibreglass shell. Once all the details regarding the defect had been finalised, they honoured their commitment and replaced the pool without any issues. Lucky, their foreman on site, was a pleasure to work with and ensured that the installation was completed to an excellent standard. I would gladly recommend the Advance Pools team.
1 reviews | Active since Jul 2026
Highly recommended
I recently had the pleasure of having a swimming pool installed by Advance Pools. My initial interaction with them was with Brandon who came out for initial site visit and was the main contact throughout. Within two weeks of signing the agreement they were on site and completed the installation within 8 days! The on site crew varied from day to day, due to the nature of the particular day’s work, but Supervisor Henry, Leslie and Daniel were on site daily. Everyone of the names mentioned were friendly, punctual, knowledgeable and customer centric. I am delighted with my pool and highly recommend Advance Pools.
1 reviews | Active since Jul 2026
Highly recommended
I recently had the pleasure of having a swimming pool installed by Advance Pools. My initial interaction with them was with Brandon who came out for initial site visit and was the main contact throughout. Within two weeks of signing the agreement they were on site and completed the installation within 8 days! The on site crew varied from day to day, due to the nature of the particular day’s work, but Supervisor Henry, Leslie and Daniel were on site daily. Everyone of the names mentioned were friendly, punctual, knowledgeable and customer centric. I am delighted with my pool and highly recommend Advance Pools.
1 reviews | Active since Mar 2026
Advance pools
I'd like to thank Brandon and his crew for the hassle free installation of the pool. The customer service is excellent and Brandon's willingness to ensure you are taken care of and your pool is in top shape are definitely praiseworthy. Highly recommend them and get your orders in now before summer madness hits!
1 reviews | Active since Mar 2026
Advance pools
I'd like to thank Brandon and his crew for the hassle free installation of the pool. The customer service is excellent and Brandon's willingness to ensure you are taken care of and your pool is in top shape are definitely praiseworthy. Highly recommend them and get your orders in now before summer madness hits!