MR
Martyn R
1 reviews | Active since Jul 2026
27 Jul 2026, 08:24
Pool Installation
Advance Pools replaced my swimming pool due to a defect in the fibreglass shell. Once all the details regarding the defect had been finalised, they honoured their commitment and replaced the pool without any issues.
Lucky, their foreman on site, was a pleasure to work with and ensured that the installation was completed to an excellent standard.
I would gladly recommend the Advance Pools team.
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Advance Pools's replyOfficial
02 Sept 2026, 12:15Thank you very much for taking the time to share your experience and for recommending Advance Pools.
While we’re sorry that there was an issue with the original fibreglass shell, we’re pleased that we were able to honour our commitment, replace the pool and ensure that everything was completed to the standard you expected.
A special thank you for mentioning Lucky. We’ll be sure to pass your kind words on to him — he takes great pride in his work and will really appreciate the feedback.
Thank you for your patience throughout the process and for placing your trust in Advance Pools. We hope you enjoy your new pool for many years to come!
Warm regards,
The Advance Pools Team
The Advance Pools Team
Advance Pools's reply02 Sept 2026, 12:15
Official
Thank you very much for taking the time to share your experience and for recommending Advance Pools.
While we’re sorry that there was an issue with the original fibreglass shell, we’re pleased that we were able to honour our commitment, replace the pool and ensure that everything was completed to the standard you expected.
A special thank you for mentioning Lucky. We’ll be sure to pass your kind words on to him — he takes great pride in his work and will really appreciate the feedback.
Thank you for your patience throughout the process and for placing your trust in Advance Pools. We hope you enjoy your new pool for many years to come!
Warm regards,
The Advance Pools Team
The Advance Pools Team