1 reviews | Active since Jul 2010
Yes ADT, keep on taking my money for a stopped service, who needs it?
<p>(By the way, ADT, That was sarcasm in case you are too ********, to understand).<br />It seemed so simple at first:<br />Man gets alarm system installed.<br />Man requests system and contract to be cancelled after 24 months, in April 2016 as monthly price doubled from initial amount.<br />Nice people contact to say it will be cancelled and last payment taken in May 2016.<br />Man agrees to this, and is happy process is moving smoothly.<br />Contract 'allegedly' canclled.<br />Debit order goes off AGAIN in JUNE 2016.<br />Man less happy about less smooth process and follows up on status. <br />Gets told the contract will be cancelled (which it should have already been!?!) , and gets cute little SMS stating service has been cancelled (almost 2 months after initial reqeust).<br />We are STILL waiting for our money to be paid back for debit order taken, after we were told it will be paid back within 4 to 10 working days. Well, it's been 11 already.<br />Great work ADT, I cannot think of enough sarcastic remarks to applaud your incredible service.<br />It's VERY simple. I paid for the full contract. I requested a cancellation. I sent you ALL the needed papers you reqeusted. You took additional money, and need to pay it back, SO DO IT and let me be on my way.</p> <p> </p>
