Worst service

I gave a notice to cancel my account on the 31st of July and my last payment was at the end of August subsequently received a ‘zero’ balance statement.

Your company has been trying to deduct the monthly premiums and called your account department a couple of times to inform them that the account was closed

Nokuthula Mangane from your finance department confirmed the cancellation and that I should be refunded instead. I'm now getting messages that I have been handed over to your legal department