WORST POSSIBLE SERVICE EVER, IF ONLY YOU DID RESPO

HAD BREAK IN, ALARM WAS PERSONALLY ACTIVATED? AND IF ONLY ADT RESPONDED, THEY WOULD HAVE CAUGHT THE *****S, IN THE PREMISES, WHO OCCUPIED THE PREMISES FOR ALMOST AN HOUR, BY ENTERING THROUGH THE FRONT WINDOW, THATS ON THE MAIN ROAD, MAKING IT IMPOSSIBLE TO NOT SEE, THATS IF THEY ONLY RESPONDED. AND ITS NOW ALMOST 17 DAYS, AND IM STILL WAITING FOR MY BUFFER REPORT, TO SUBMIT TO THE INSURANCE, WHICH MEANS I CANT CLAIM, TILL THATS DONE, DUE TO ADT'S PATHETIC SERVICE