JH
JOHANNES H

1 reviews | Active since Feb 2015

12 Feb 2015, 13:25

WORST EVER ALARM INSTALATION

WE HAD A BREAK IN IN THE BIGGINNING OF JAN 2015 WE GOT A QOUTE FROM ADT FOR AN ALARM SYSTEM ONCE WE ACCEPTED THE QOUTE,2 DAYS LATER WE PAID THE FULL AMOUNT IMIDIETLY,WE THEN HAD TO WAIT TIL ALMOST TO THE END OF JAN FOR THE INSTALATION TO HAPPEN AND WHEN THEY DID ARIVE AFTER LOTS OF FIGHTS BETWEEN ME AND ADT THEY DID THE INSTALATION IN SUCH A BAD WAY :THEY JOINED THE ALARM WIRES,THE PANIC WERE INSTALLED BEHIND A COUCH NEXT TO THE SLIDING DOOR WHERE THE BROKE IN,THEY DRILLED HOLES IN THE WALLS AND DAMAGED THE PAINT ON THE WALLS WICH THEY FIXED WITH WHITE SILICONE SEALANT ON A CREAM COLOUR WALL.THEY INSTALLED THE SIREN IN THE MAIN BEDROOM ONTOP OFF THE CUPBOARD LYIYNG LOOSE .THE BEAMS ON THE OUTSIDE GOT DAMAGED,AS IT WAS DROPPED.THE TECHNICIAN TOLD MY WIFE THAT HE CANT PUT THE BEAM ON THE ONE WALL AS IT IS TO MUCH WIRING TO DO.I GOT THEM TO COME OUT A 2ND TIME TO FIX THIS THEY REPLACED THE DAMAGED BEAM AND MOVED THE PANIC,THEY FIXED THE JOINED WIRES BUT GLEUED THE NEW ONES BACK VERY SCEW,AFTER THEY RIPPED THE PAINT OFF THE WALLS,THEY ALSO CHANGED THE ZONES ON THE SYSTEM WITHOUT INFORMING US,THE 3RD TIME THEY CAME OUT AND ITS A DISSASTER NOW IM STRUGGELING TO GET THEM TO FIX EVERYTHING

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Replies (1)
Adt Security
Adt Security's reply13 Feb 2015, 09:08
Official
Hello SIDEWINDER,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
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