WORST CUSTOMER SERVICE EVER

We went with this company as they offered us pet friendly units and a 1 year contract. When they installed the unit it wasn't pet friendly and they locked us into a 2 year contract (we only found this out when we cancelled the unit). Our home was broken into and their response time was so long that the ******* got away with a lot of our stuff. No apology at all from them. Our alarm kept going off weekly due to non-pet friendly units and no one cared. We then had random people stop in front of our house with dealings and asked them to come out and no one helped. We then decided to move as their company did not help us with security at all. When cancelling they are billing us through the ear even though they gave wrong information. I gave a months notice and because of their slow response time they want to charge me for yet another month. NEVER EVER EVER go with this company, especially the Springs branch. Their service is shocking!!