1 reviews | Active since Dec 2016

28 Aug 2023, 11:37

Worst Customer Service

The worst service just to get a debit order date changed/ telephone number updated and I still didn't get assisted. Your consultants don't even know how to respectfully communicate with clients and kept passing the call along to the next department. How difficult is it to update personal details. What type of company doesn't have a structured after-sales process.

0
Replies (1)
Adt Security
Adt Security's reply29 Aug 2023, 10:36
Official
Dear Kheti M

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt