RN
Rolanda N

1 reviews | Active since May 2023

02 Jun 2026, 12:22

Worst company experience for a service

Had two beamers giving me issues and I informed them in April and was informed someone will look into it . Called again in May only end of the month it got fixed . Then I received a bill of R1200 out of nowhere informing me I must pay for excessive alarm response . How because I did inform them of the issue

0
Replies (1)
Adt Security
Adt Security's reply04 Jun 2026, 07:52
Official
Dear Rolanda Noble  We apologize for only responding to the Hello Peter now.  Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably.  All processes as discussed have been put into place.    Kind Regards   Fidelity-ADT