Worst company ever!

If you want to spoil your day, just call the ADT customer/call service. Every enquire gets "escalated" but you never get any feedback, unless you call again.

I had to pay cash, upfront, for a technical call-out, more than a week ago. I told ADT that one of the alarm sensors is faulty. They eventually came to my house, just to tell me the one sensor is faulty and they will have to send me a quote and arrange another day for installation of the new sensor.

As usual, I received not feedback or received no quotation since then. So basically I had to pay ADT, to tell me something I already knew. I also send numerous e-mails, with no response.

Worst company I ever had to deal with!! Simply don't care about customers !