BR
Baatseba R

1 reviews | Active since Jun 2024

19 Jun 2024, 21:41

Worst ADT service

Our alarm went off twice… at first we cancelled dispatch then it rang the second time and we asked them to come because perhaps there is something wrong. We waited for them until we decided to go back to sleep. Imagine if something really was happening? Worst service ever!

0
Replies (1)
Adt Security
Adt Security's reply20 Jun 2024, 07:34
Official
 Dear Baatseba Ramollo
 
We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.  
Kind Regards Fidelity-ADT