LW
Leora W
1 reviews | Active since Apr 2017
15 Nov 2023, 13:05
WORSE CUSTOMER CARE EXPERIENCE
ADT, has the worst customer care service. I have made payment in line with what they wanted and then they hand me over to attorneys. When i send them the proof of payments and an email. i receive no response. The guy Mohamed Erfaan Bailey has not returned or emailed me back. I have also spoken to Tyeisha Rensburg who promised to call back but nothing. Your service is really pathetic
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Replies (3)
Adt Security's replyOfficial
15 Nov 2023, 14:48Dear Leora Van Wyk
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply15 Nov 2023, 14:48
Official
Dear Leora Van Wyk
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
LW
Leora W's updateReviewer Update
15 Nov 2023, 18:34Thank you same has been attended to
LW
Leora W's update15 Nov 2023, 18:34
Reviewer Update
Thank you same has been attended to
Adt Security's replyOfficial
16 Nov 2023, 08:51Dear Leora Van Wyk
No problem. Glad we could be of assistance.
Kind Regards
Fidelity-Adt
No problem. Glad we could be of assistance.
Kind Regards
Fidelity-Adt
Adt Security's reply16 Nov 2023, 08:51
Official
Dear Leora Van Wyk
No problem. Glad we could be of assistance.
Kind Regards
Fidelity-Adt
No problem. Glad we could be of assistance.
Kind Regards
Fidelity-Adt