1 reviews | Active since Jul 2012
Will never deal with ADT eve again!!!
<p>I gave an ADT Salesman my dads contact number to get access to my dads home to conclude a site inspection and provide a quote, however the ********* salesman made my 60 year dad sign a contract on the spot. The next week an installation took place and my dad was told that he needed to pay an additional R1500 for some additional. This salesman called me several times to gain access however now that there is a problem he is nowhere in sight. I contacted ADT one day after the installation to cancel however Fairoza Williams | Customer Services Agent : Coastal Contact Centre<br />Tel: +***0 | Fax: +***5 <br />now claims there are possible cancellation fees since a contract was signed during the assessment the week before. This is an ********* sales practice. I spoke to Fairoza once despite several attempts. The quote itself is blank and just has totals. She has still not gotten back to me. Your Saleman misled my dad to believe that I gave permission for the installation to go ahead. Fairoza is extremely unhelpful and despite having my email, has not agreed to cancelling the contract with a full refund. I will never deal with such and ********* company.</p>
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
We apologise for the inconvenience caused. This information has been escalated to the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
