1 reviews | Active since Jun 2016
WHAT IF !!!
<p>On the 10th June 2016 around 20hoo/21h00 I had a activation on my alarm, ATD control room contacted me whereby I informed the controller to please send out the armed response vehicle as my alarm keep on activate at the back beam. After a laps of time of about 15-20 minutes (we could have been dead by then) a vehicle stopped infront of my gate and i notices that it was EPR Security. I could see that the security guard was standing at the gate. I had do go out and see what he wanted as he did not have a key to enter my premises. The EPR Security told me that he is responding to ADT`s call as they have no vehicle available to respond. My question to ADT is for what do I pay you then? if another armed respond company must respond, and what if someone was there? then my life would have been in danger and my family , EPR do not have a key to enter my premises and EPR is not my Security company. If this is your way of looking after your clients I do not need you then. I get the chills if i think WHAT IF!!!</p>
Dear Charmaine Moolman
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
Best regards,
Dear Charmaine Moolman
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
Best regards,
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today that can assist you further.
Kind regards
Customer services
Best regards,
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today that can assist you further.
Kind regards
Customer services
Best regards,
