What a pleasure to be finally shot of ADT!

After 9 months of incompetence and appalling service from ADT I'm delighted to finally be free of them - though even the cancellation process was not without error. Having given notice on 18th June of my intent to cancel our contract it should have been terminated on 16th July (the 20 business days' notice required in the contract) however ADT still took payment for the full month of July - R551 rather than the R284.39 they were entitled to.<br> This seems to be par for the course for ADT - they take debits without authorisation (twice in our experience), fail to respond to emails/ calls to sort the problem out and are incapable of acknowledging their mistakes and apologising.<br> Do yourself a favour and switch to a security company that gives a damn about its customers and employs people who are vaguely competent.<br>