Welkom ADT Security never availble in emergencies

There was a break-in at our store end of April,obviously ADT security did not respond,lost all my electronics at the store.After complaining the contract was cancelled(it was in my late mom's name) and i signed a new one in my name.The Branch Manager gave us \free 3 month service". A few days after signing the new contract my account was debited.I complained"